What Chatiwi does to keep calls safe
- Calls are one-to-one and not recorded. A Chatiwi video chat is between you and one other person, and Chatiwi does not record it.
- Screen capture is blocked during calls. The other side cannot simply grab a screenshot of your video inside Chatiwi.
- Reports are reviewed by people. Report someone right in the call, or from a profile, a chat or a live stream.
- Blocks work immediately. A blocked person cannot reach you; you can undo a block from your block list.
- Rules are enforced. Accounts that break the community guidelines are suspended or removed, and new accounts opened to get around a removal are removed too.
- Your data is not for sale. Chatiwi does not sell personal data, never stores card numbers, and does not read conversations as a matter of routine; only a reported part is looked at.
Chatiwi is only for people who are at least 18 years old
You must be at least 18 years old to use Chatiwi. Anyone under 18 may not use it, and an account found to belong to someone under 18 is removed. If you meet someone you believe is under 18, end the call and report them.
Habits that keep you safe with new people
- Keep your full name, address, school or workplace, and account numbers to yourself.
- Show only what you are happy for a stranger to see. Check what is behind you before a call.
- You can keep your camera off until you are ready, and switch it off at any time.
- If something feels off, tap Next or end the call. You never need a reason.
- Report anything that breaks the rules, even after you have moved on. It helps the next person.
Red flags on any video chat
Most trouble with strangers online follows a few familiar patterns. Treat any of these as a reason to end the call and report:
- "Let's move to another app." A quick push elsewhere, often before any real conversation, usually means someone wants to get away from reports and moderation.
- Requests for money, gift cards or codes. Including a "verification code" sent to your phone. Nobody on Chatiwi needs one from you.
- Links to click. Especially ones promising a prize, a private video or a login page.
- Threats about a recording. If anyone claims to have recorded you and asks for money, do not pay and do not argue: block, report, and keep the messages as evidence.
- A camera that never shows a face. A still image or a looping clip instead of a live person.
Before your first Chatiwi video chat
- Check what is behind you: mail, documents, a window with a street sign or a house number.
- Pick a nickname that is not your real name or your username elsewhere.
- Remember the call controls: mute, camera off, flip camera and hang up are always on screen.
- Know where Report and Block are before you need them.
If something goes wrong on Chatiwi
Report it from the call, profile, chat or live stream where it happened: choose a reason, add a few details and, if you have them, screenshots. Then block the person if you want; a block works immediately. If you are in danger, contact your local emergency services first. The Chatiwi community guidelines list what is not allowed, and the Help Center explains reports and blocks step by step.
Questions about this page
Write to [email protected] and a person on the Chatiwi team will answer. The contact page says which route suits what.